MUSIVO GALLERIA SELLER AGREEMENT
Effective Date: 22 May 2026 Last Updated: 22 May 2026
This Seller Agreement ("Agreement") is entered into between Musivo LLC, a company registered at the Qatar Financial Centre, Doha, Qatar ("Musivo," "we," "us") and you, the individual or entity registering as a Seller on the Musivo Galleria marketplace platform ("Seller," "you").
This Agreement governs your use of the Platform as a Seller in addition to the Musivo Galleria Terms of Service, which are incorporated herein by reference. In the event of any conflict between this Agreement and the Terms of Service, this Agreement shall prevail with respect to your activities as a Seller.
By completing the Seller registration process, clicking "I Agree," or otherwise indicating acceptance, you agree to be legally bound by this Agreement.
PART A: SELLER REGISTRATION AND ACCOUNT
A1. Eligibility
A1.1 To register as a Seller, you must: (a) Be at least eighteen (18) years of age; (b) Be a natural person, registered business, or duly constituted legal entity with full authority to enter this Agreement; (c) Provide accurate, complete, and current registration information; (d) Have a valid email address, payment account with Whop (for digital products), and/or Stripe Connect account (for physical products) as applicable to your product type; (e) Not be prohibited from selling on the Platform under any applicable law, regulation, or prior agreement with Musivo.
A1.2 Musivo reserves the right to refuse or revoke Seller registration at any time and for any reason at its sole discretion.
A2. Seller Account
A2.1 You are responsible for all activity that occurs under your Seller account, including any content posted, products listed, and transactions completed.
A2.2 You must maintain accurate account information at all times. Material changes to your business name, legal entity, payment details, or contact information must be updated promptly.
A2.3 Your Seller handle (musivogalleria.com/[handle]) is assigned at registration. Musivo reserves the right to reclaim handles that violate these terms or impersonate other parties.
PART B: LISTING PRODUCTS AND SERVICES
B1. Listing Standards
B1.1 All listings must: (a) Accurately describe the Product or Service offered; (b) Include clear, high-quality images where applicable; (c) State the price clearly and in the correct currency; (d) Not be misleading, deceptive, or fraudulent in any respect; (e) Comply with all applicable laws in your jurisdiction and the jurisdiction of likely buyers.
B1.2 Musivo reserves the right to remove any listing that, in its sole discretion, violates these standards, the Terms of Service, or applicable law, without notice and without liability.
B2. Prohibited Products and Services
You shall not list, offer, or sell through the Platform any of the following:
B2.1 Illegal items or services under any applicable law; B2.2 Counterfeit, pirated, or unauthorised copies of any product; B2.3 Items that infringe any intellectual property, privacy, or other rights of any third party; B2.4 Weapons, ammunition, explosives, hazardous or controlled substances; B2.5 Adult, obscene, or sexually explicit content; B2.6 Items subject to export restrictions under applicable law; B2.7 Fraudulent services, fake reviews, or misleading representations; B2.8 Any item or service Musivo determines, in its sole discretion, to be inconsistent with the Platform's standards.
B3. Digital Products
B3.1 Digital Products must be delivered in the format and to the standard described in your listing.
B3.2 You must connect your Whop account to sell Digital Products on the Platform. Musivo creates Whop plans on your behalf via API. You authorise Musivo to create, modify, and manage Whop plans associated with your Musivo Galleria listings.
B3.3 You acknowledge that Whop acts as Merchant of Record for Digital Product transactions and that Whop's own terms of service govern the payment processing and tax obligations for such sales.
B3.4 You must ensure that Digital Products do not contain malware, viruses, or any harmful code.
B4. Physical Products
B4.1 To sell Physical Products, you must connect a Shopify store and a Stripe Connect account to the Platform.
B4.2 You authorise Musivo to read product and inventory data from your Shopify store via API and to create orders in your Shopify store upon completion of a sale on the Platform.
B4.3 You are solely responsible for maintaining accurate inventory levels, fulfilling orders promptly, packing and shipping products safely, providing accurate shipping estimates, and handling returns and exchanges in accordance with your stated policy.
B4.4 You acknowledge that your Stripe Connect account processes payments for Physical Products and that Stripe's connected account agreement governs your relationship with Stripe.
B4.5 You acknowledge that Shopify charges you separately for your Shopify subscription. Musivo has no involvement in your Shopify subscription or fees.
B5. Services and Brand Bookings
B5.1 If you offer services or Brand Booking packages, you represent and warrant that you have the skills, experience, and capacity to deliver such services as described.
B5.2 You are solely responsible for delivering Brand Booking services in accordance with any brief or specification communicated by the Buyer.
B5.3 You acknowledge that Musivo does not guarantee payment for services not delivered and that Buyers may submit internal ratings following Brand Bookings that may affect your visibility on the Platform.
B5.4 You agree that the internal Brand Booking rating system exists for platform quality purposes and that ratings submitted by Buyers reflect their experience. You may not take legal action against Musivo for ratings submitted by Buyers in good faith.
PART C: PLATFORM FEE AND FINANCIAL TERMS
C1. Platform Fee
C1.1 Musivo charges a platform fee of ten percent (10%) of the gross transaction value of every sale completed through the Platform ("Platform Fee"), excluding applicable payment processing fees charged by Whop or Stripe.
C1.2 The Platform Fee is: (a) Automatically deducted at the point of payment via the applicable_fee_amount mechanism in Whop and Stripe Connect; (b) Non-negotiable and cannot be modified or waived; (c) Non-refundable under any circumstances whatsoever, including buyer disputes, chargebacks, non-delivery of products or services, cancellations, or any other reason; (d) Applicable to every transaction regardless of product type, price, or any other factor.
C1.3 By completing Seller registration and accepting this Agreement, you irrevocably consent to the deduction of the Platform Fee from every transaction.
C2. Payment Processing Fees
C2.1 In addition to the Platform Fee, Whop and Stripe charge payment processing fees on each transaction. These fees are separate from the Platform Fee and are your responsibility as a Seller. Current fee rates are set by Whop and Stripe respectively and are subject to change in accordance with their terms.
C3. Payouts
C3.1 Following deduction of the Platform Fee and payment processing fees, the remaining amount is paid to your Whop or Stripe account in accordance with the applicable provider's payout schedule.
C3.2 Musivo does not hold, control, or have access to your funds. Musivo is not responsible for payout delays caused by Whop, Stripe, your bank, or any other third party.
C3.3 You are responsible for providing and maintaining accurate payout account details. Musivo is not liable for failed payouts resulting from inaccurate information.
C4. Taxes
C4.1 You are solely responsible for determining, reporting, and paying all taxes applicable to your sales on the Platform, including income tax, VAT, GST, sales tax, digital services tax, and any other applicable taxes in any jurisdiction.
C4.2 Musivo does not provide tax advice and makes no representations regarding your tax obligations.
C4.3 For Digital Products processed through Whop where Whop acts as Merchant of Record, Whop manages sales tax collection and remittance in supported jurisdictions. You should verify with Whop and your own tax advisor what tax obligations remain with you.
C4.4 You agree to indemnify and hold Musivo harmless from any tax liability, penalties, or assessments arising from your sales on the Platform.
PART D: SELLER CONDUCT AND OBLIGATIONS
D1. Professional Standards
D1.1 You agree to conduct yourself professionally at all times in your interactions with Buyers and other Platform users.
D1.2 You agree to respond to Buyer enquiries within a reasonable timeframe, typically within two (2) business days.
D1.3 You agree to fulfil all orders promptly and to the standard described in your listings.
D2. Off-Platform Transactions
D2.1 You are strictly prohibited from soliciting or facilitating transactions with Buyers outside the Platform in order to circumvent the Platform Fee. This includes providing contact details, alternative payment links, or any other means designed to redirect a transaction away from the Platform.
D2.2 Violation of this clause may result in immediate account termination and Musivo may seek to recover the Platform Fees that would have been earned on circumvented transactions.
D3. Accuracy and Updates
D3.1 You agree to promptly update your listings if any information becomes inaccurate, including price changes, product availability, service changes, and delivery timelines.
D3.2 You agree to promptly notify Musivo if your Whop account, Stripe account, or Shopify store is suspended, terminated, or otherwise unable to process transactions.
D4. Compliance
D4.1 You are solely responsible for ensuring your sales comply with all applicable laws, including consumer protection laws, product safety regulations, intellectual property laws, and any sector-specific regulations applicable to your products or services.
D4.2 You represent and warrant that you hold all necessary licences, permits, and authorisations required to sell your Products and Services in your jurisdiction and any jurisdiction to which you sell.
PART E: INTELLECTUAL PROPERTY
E1. Your Intellectual Property
E1.1 You retain all ownership rights in your products, listings, and content. By listing on the Platform, you grant Musivo a non-exclusive, worldwide, royalty-free licence to display, reproduce, and distribute your listing content for the purpose of operating and promoting the Platform.
E1.2 You represent and warrant that you own or have all necessary rights to all content you upload and that such content does not infringe any third party's intellectual property rights.
E2. Musivo's Intellectual Property
E2.1 Nothing in this Agreement grants you any rights in Musivo's intellectual property, trademarks, brand, or Platform technology.
E3. Infringement
E3.1 If a third party claims that any of your listings infringe their intellectual property rights, Musivo may remove the listing without notice. You agree to indemnify Musivo against all claims, costs, and damages arising from any alleged infringement.
PART F: ACCOUNT SUSPENSION AND TERMINATION
F1. By Musivo
F1.1 Musivo may suspend or terminate your Seller account at any time, with or without notice, for: (a) Violation of this Agreement or the Terms of Service; (b) Fraudulent, deceptive, or illegal activity; (c) Excessive chargebacks or disputes; (d) Repeated failure to fulfil orders or deliver services; (e) Conduct harmful to the Platform, other users, or Musivo; (f) Any reason at Musivo's sole discretion.
F1.2 Musivo's Platform Fee on transactions completed before termination is non-refundable.
F2. By Seller
F2.1 You may close your Seller account at any time by contacting support@musivogalleria.com
F2.2 You remain responsible for fulfilling all pending orders and outstanding obligations at the time of closure.
PART G: LIMITATION OF LIABILITY AND INDEMNIFICATION
G1. Limitation of Liability
G1.1 Musivo's liability to you as a Seller is limited in accordance with Clause 11 of the Terms of Service, which is incorporated by reference.
G1.2 Musivo is not liable for: loss of revenue or profit from your Seller account; failure of payment processors to process or pay out transactions; suspension or unavailability of Whop, Stripe, or Shopify services; actions or omissions of Buyers; or any indirect or consequential losses.
G2. Indemnification
G2.1 You agree to defend, indemnify, and hold harmless Musivo LLC, its officers, directors, employees, agents, and affiliates from and against all claims, liabilities, damages, costs, and expenses (including legal fees) arising from: (a) Your listings, Products, or Services; (b) Your breach of this Agreement or the Terms of Service; (c) Any dispute between you and a Buyer; (d) Your violation of any applicable law or third-party rights; (e) Any tax liability arising from your sales; (f) Any infringement of third-party intellectual property.
PART H: GENERAL
H1. Governing Law: This Agreement is governed by the laws of Qatar and, where applicable, the Qatar Financial Centre.
H2. Entire Agreement: This Agreement and the Terms of Service constitute the entire agreement between Musivo and Seller regarding Seller's use of the Platform.
H3. Amendments: Musivo may amend this Agreement at any time. Continued use of the Platform as a Seller following notice of amendment constitutes acceptance.
H4. Severability: If any provision is unenforceable, the remaining provisions continue in effect.
H5. No Waiver: Musivo's failure to enforce any provision does not waive that provision.
H6. Assignment: You may not assign this Agreement. Musivo may assign it without restriction.
H7. Contact: legal@musivogalleria.com | Musivo LLC, Qatar Financial Centre, Doha, Qatar
SELLER ACCEPTANCE CHECKBOX TEXT (in app):
"I have read and agree to the Musivo Galleria Seller Agreement. I acknowledge that Musivo charges a 10% Platform Fee on all transactions, that this fee is non-refundable, that I am solely responsible for fulfilling my orders and delivering my services, and that Musivo is a marketplace intermediary and is not responsible for disputes between me and my buyers."
[✓ I agree to the Seller Agreement] [View Full Agreement]